Selling conditions


SH+ e-shop is finally on-line.

Thanks to PayPal system you will have the chance to arrange your purchases safely and that will be delivered directly at your home.



The products available in the SH+ E-Shop can be purchased, when available, by people being at least 18 years old and living in Italy. For people living abroad, please contact us always by e-mail in order to have a customised offer according to the country where you live.

For the delivery of your orders you can choose the most convenient place for you: to your home address, to your office, by other person address. In order to offer you the best service we selected an express forwarding service. The price of each product is VAT included. The transport costs are of 9,68 EUR (VAT included) for shipments in Italy. For shipments outside Italy, please contact our Service Center in order to have a customised quotation.

SH+ Service Centre is at your full disposition to support you in all the purchase phases. You can contact us at the following e-mail:



SH+ has chosen PayPal payment system. This system will allow you to make your orders easily and safely as it is the most used payment way worldwide. PayPal allows to any consumer having a e-mail to make safe payments, in a convenient and economic way.

PayPal network uses the bank accounts and credit cards infrastructure to realise a global payment system and just in time that, thanks to the SSL 128 bit cryptographic protocol, Verisign certified, grants safe online transactions. Your personal data will go directly to the bank and will not be seen nor checked by our company. If you are not registered on PayPal service, you can connect to this service and register yourself by creating your own profile…it’s Free!!!



The order handling takes normally 2-3 working days and the delivery occurs in the following 48/72 hours, Saturday and Sunday not included. The shipment cost is free of charge in the whole Italy, if you make an order of at least 100,00 EUR (VAT included); under this amount, we ask for a money contribution of 9,68 EUR (VAT included).

Deliveries are normally managed by TNT or Post Service.



Dear Customer,

we would like to inform you that the “Decreto Legislativo 30 giugno 2003 n. 196” (code about protection of personal information) foresees people and other subjects’ ward in terms of use of personal information.

According to this rule, this use will be based to the terms of correctness, lawfulness and transparency and protection of your restraint and your rights. According to art. 13 of D. Lgs. N. 196/2003, we inform you that:

·         The information supplied by you will be used for the following purposes:

a)    fulfillment of contractual obligations;

b)   record keeping required by law;

c)    management of internal operations to our company in relation to the economic relationship in place;

d)   shipment of leaflets, newsletters and/or advertisement material with informing and cultural purposes.

·         Your datas will be used mainly with electronic  and computing instruments and registered on computers, in respect of the safety measures according to Disciplinare Tecnico as for Allegato B of D. Lgs. N. 196/2003.

·         Personal information supplement is mandatory for the correct handling of the contractual obligations and its missing communication entails the not-possibility to handle in a correct way the contractual obligations at our charge.

·         Our employees and/or partners might come in contact with the above said information as people in charge of the contract handling. According to the purposes here indicated, the information might be forwarded to the following subjects and subjects categories indicated here following:

-      forwarding company or forwarding agents for the management of payments;

-      financial administration offices or Public bodies in terms of regulatory obligations;

-       Competent authorities for the fulfillment of legal obligations;

-       Companies and law firms for the protection of contractual rights

-      Account offices, Category associations for the fulfillment of fiscal activities, accounting managers.

We will not diffuse your personal information.

The company in charge of your personal datas is Ma.Ro Group Srl – Via Marconi, 16/a – 26040 Bonemerse (Cremona) – C.F. and VAT code: IT-01088920192, in the person of its President, Mr. Gianluca Poli. The list of the other people in charge is available in our company.



The Legislative Decree 06/09/2005 n.206 relating to the protection of consumers in the matter of distance contracts, provides in article 64 the possibility for the consumer to exercise the right of withdrawal.

This right consists in the possibility, exclusively in favor of the consumer, to withdraw from the purchase unconditionally, without having to provide SH+ with any explanation.

However, the consumer will have to return any purchased products already received at his own expense.

SH+ will reimburse the consumer for any sum already paid by way of payment of the price of the products.

The right of withdrawal can be exercised at any time after completing the purchase procedure and in any case within 14 working days of receipt of the goods (starting from the delivery date reported by the courier), by communicating to SH+ the desire to exercise the right itself.

The communication of the withdrawal and the data requested above can be transmitted to SH+ in the following ways:

- By sending an e-mail to

- By sending a letter by registered mail with acknowledgment of receipt to the following address:


Via Marconi 16 / a

26040 Bonemerse (Cremona)



At the same address of SH+, within 14 days of receipt of the goods, the consumer must provide for its return (total or partial) only after having received the authorization from the SH+ staff. The return service is in charge of the customer.

The reimbursement of any sum already paid and corresponding to the entire order or to that part of the products for which you have withdrawn will be made with the same payment method used by the customer during the purchase.

For credit card payments, the credit will be visible on the customer's account within the next account statement. However, the date of the credit will coincide with that of the order, so as not to cause the customer any loss in terms of bank interest.

SH+ guarantees the products against any defects. Should the consumer still find a defect in the products purchased, he can exercise the right of withdrawal.

Alternatively and in case of missing products, the consumer can ask for their replacement free of charge: SH+ will carry out the necessary checks (requesting any refund from the courier who took care of the transport) and will confirm the acceptance of the complaint.


The sales contract between the customer and SH+ is concluded in Italy and governed by Italian law.

For the solution of civil and criminal disputes arising from the conclusion of this distance sales contract, the provisions of Legislative Decree 206/05 are adopted, according to which the mandatory jurisdiction is of the judge of the place of residence or domicile of the consumer.